Payment & Shipping


You can choose between the following payment options:

Paypal

  • Pay upon invoice (You don’t need a Paypal Account)
  • Paypal Direct Debit (You don’t need a Paypal Account)
  • Credit Card (Visa, MasterCard, American Express) (You don’t need a Paypal Account)

Klarna

  • Pay upon invoice (pay in 14 days) (available for Germany, Austria, Belgium, Denmark, Finland, Netherlands, Sweden)
  • Direct Debit Credit Card Instant bank transfer

Prepayment

  • For orders from abroad

Delivery

Delivery within Germany with DHL GoGreen. Letters will be sent by Deutsche Post.

Delivery to other EU countries is carried out with UPS.

Delivery Times

  • Within Germany DHL and Deutsche Post 1-5 business days
  • Within the EU 5-10 business days

Shipping costs

Germany

From a value of 58.00 € we ship your order free of shipping costs within Germany.

In addition to the product prices shown, we charge the following shipping costs, which are also clearly listed in the ordering process:

  • Shipping with Deutsche Post in Germany: 1.60 € up to 105g (equivalent to up to 3 Greta Mini)
  • Shipping with Deutsche Post in Germany: 2.75 € up to 315g (equivalent to up to 9 Greta Mini)
  • Shipping with DHL Go Green in Germany: 3.95 € up to 1 kg and 1x 2kg Greta Small Kibble
  • Shipping with DHL Go Green in Germany: 4.75 € up to 27kg
EU
  • Shipping with UPS in the EU 14€ per 27kg
  • From an order value of 58€ the shipping costs are 7€ per 27kg
  • Free of shipping costs are orders above 120€
Shipment is covered by insurance and can be tracked via a tracking number.

Prices

The prices shown on the product pages include the legal german value added tax.
Differing VAT rates from other countries will be displayed at checkout.