A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to make use of your right of withdrawal, you must send us

dP-Kern Bartsch & Magdalena Schmidt GbR
Raumerstr. 36a
10437 Berlin
E-mail: hello(at)vegan4dogs.com

by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the attached cancellation form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Cancellation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Cancellation Form

(If you wish to cancel the contract, please fill in this form and return it to us. Simply copy and paste into your word processing programme).

To
dP-Kern Bartsch & Magdalena Schmidt GbR
Raumerstr. 36a
10437 Berlin
E-mail: hello(at)vegan4dogs.com

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods

____________________________________________
– Ordered on (*)/received on (*)
____________________________________________
– Name of customer(s)
____________________________________________
– Address of customer(s)
____________________________________________
– Signature of the customer(s) (only in case of paper communication)
____________________________________________
– Date
____________________________________________
(*) Delete where inapplicable.