With your order you make a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by e-mail or by delivering the ordered goods. First, you will receive a confirmation of receipt of your order by e-mail to the e-mail address you provided (order confirmation). However, a purchase contract is only concluded when our order confirmation is sent to you by e-mail or when the ordered goods are delivered.
When ordering via our online shop, the ordering process comprises a total of 5 steps. In the first step, you select the desired goods. In the second step, you confirm the shopping basket. In the third step, you enter your customer data and the delivery address. In the fourth step, you select the shipping method, how you would like to pay and, if necessary, enter a different billing address. In the last step you have the opportunity to check all details (e.g. name, address, payment method, ordered items) once again and correct them if necessary before you send your order to us by clicking on 'Buy'.
2. Storage of the text of the contract
We store the contract text of your order. You can print this out after sending your order to us by clicking on "Print". We will also send you an order confirmation with all order data, our General Terms and Conditions as well as the cancellation policy to the e-mail address you have provided.
3. Retention of title
The delivered goods remain our property until full payment of all claims.
4. Prices, Shipping Costs, Return Costs in the Event of Cancellation
All prices are final prices, they contain the German legal value added tax. Differing VAT rates from other countries will be displayed at checkout.
The minimum order value is 0.30 €, plus 1.60 € - 2.75 € (Deutsche Post) and 3.95 € - 4.75 € (DHL Germany) shipping costs per order. For orders over 58.00 €we ship free of charge within Germany.
For EU countries the shipping costs are 7-14 € with UPS. For orders over 120 € we ship free of charge to other EU countries.
The customer bears the costs for returns.
5. Delivery Terms
The delivery times stated in the offer shall apply as delivery times; these shall commence upon receipt of payment. In the case of delivery on account or payment by direct debit, the delivery times begin with acceptance of the contract on the part of the company.
We deliver to Germany and EU countries.
6. Terms of Payment
Payment can be made either via PayPal, Klarna or prepayment. The following payment options are available for Paypal and Klarna:
Paypal, credit card, direct debit, immediate transfer, purchase on account.
7. Warranty
The warranty is governed by the statutory provisions.
8. Privacy Policy
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the statutory provisions.
When you visit our website, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages you have viewed are logged. However, this does not allow us to draw any conclusions about personal data, nor is it intended to do so.
The personal data that you provide to us, e.g. when placing an order or by e-mail (e.g. your name and contact details), are only processed for correspondence with you and only for the purpose for which you provided us with the data. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment.
We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have expressly consented to this beforehand. Insofar as we use the services of third parties for the implementation and handling of processing procedures, the provisions of the Federal Data Protection Act will be complied with.
Personal data that has been communicated to us via our website is only stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the duration of storage of certain data may be up to 10 years.
Your Rights
If you no longer agree to the storage of your personal data or if this data has become incorrect, we will arrange for the deletion, correction or blocking of your data within the framework of the legal provisions on the basis of a corresponding instruction. Upon request, we will provide you with information free of charge about all personal data we have stored about you. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:
dP-Kern Bartsch & Magdalena Schmidt GbR
Raumerstraße 36a
10437 Berlin
hello(at)vegan4dogs.com
Links to other Websites
Insofar as we refer or link from our website to the websites of third parties, we cannot accept any guarantee or liability for the correctness or completeness of the contents and the data security of these websites. As we have no influence on compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.
9. Applicable Law
German law shall apply exclusively. In relation to a consumer, this choice of law shall only apply insofar as it does not restrict any mandatory statutory provisions of the state in which the consumer is domiciled or habitually resident.
Alternative Dispute Resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.